Return, Refund, Shipping

Return & Refund Policy (Shopify Legal Compliance Version)

Last Updated: 2026 February

Final Sale Policy

All purchases made through our website are FINAL SALE.

We do not accept returns, exchanges, refunds, or store credit under any circumstances. By completing a purchase, you expressly agree to this policy.

Types of Products We Sell

Our store offers a curated selection of:

Pre-owned items
Brand new products
Vintage items
Print-on-demand (custom-made) products

Each product listing clearly states the condition, features, and any visible wear, flaws, or imperfections. Customers are responsible for reviewing all product details and images before purchasing.

Product Descriptions & Accuracy

We strive to provide accurate descriptions, measurements, condition notes, and multiple photos for every item. However:

Minor variations in color, texture, or appearance may occur due to screen settings, lighting, or manufacturing processes.
Vintage and pre-owned items may naturally show signs of age, wear, or patina consistent with their condition and history.

These characteristics do not qualify as defects or grounds for refunds.

Sold “As Is” – No Warranties

All products are sold “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

Express warranties
Implied warranties of merchantability
Implied warranties of fitness for a particular purpose
Any warranties arising from course of dealing or usage of trade

No guarantees are made regarding durability, performance, or longevity.

No Returns, No Exchanges, No Refunds

We do not offer returns, refunds, exchanges, or store credit for any reason, including but not limited to:

Change of mind or buyer’s remorse
Incorrect sizing or fit
Preference changes
Color or appearance differences
Minor imperfections consistent with item condition
Shipping delays
Failure to read product descriptions

This policy applies to all items, without exception.

Print-on-Demand Items

All print-on-demand items are custom-produced specifically for each order. As such, these items are non-returnable, non-refundable, and non-exchangeable, in accordance with Shopify and consumer protection guidelines for custom goods.

Shipping & Delivery Responsibility

Once an order has been shipped and handed over to the carrier, ownership and risk of loss transfer to the customer.

We are not responsible for:

Lost, delayed, or stolen packages
Carrier errors
Incorrect addresses provided by the customer
Packages marked as “Delivered” by the carrier

Any shipping issues must be addressed directly with the shipping carrier.

Chargebacks & Payment Disputes

By purchasing from our store, you agree not to file chargebacks or payment disputes for issues covered under this policy. Unauthorized chargebacks may result in order cancellation, account restriction, or future purchase denial.

Questions Before Purchase

If you have any questions about a product’s condition, details, or suitability, please contact us before placing your order. We are happy to provide clarification prior to purchase.

Policy Acceptance

By placing an order through our website, you confirm that you:

Have read this Return & Refund Policy
Understand its terms
Agree to be legally bound by it

This policy complies with Shopify’s merchant requirements and applicable consumer disclosure standards.

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Shipping USA Only

We only currently ship items in the USA. Shipping CALCULATOR will be provided at Shopping Cart page so that you can determine in advance the cost of shipping your order (from our facility to your USA mailing address) before you make the purchase. You can determine shipping charges BEFORE you make your payment, to do this just go to the shopping cart page.

Shipping Outside USA

If you are located in Canada, Europe countries, Australia, Japan, Netherlands, and other selected countries, we may ship certain light items in your country, to find out more about shipping from USA to your country, feel free to check out our other online store at https://www.ebay.com/str/tropicalfeel in which we ship to other countries (aside from USA).

Due to high costs of shipping and handling outside of the USA, you will not be able to purchase product in this website, feel free to contact us if you have any questions or interested in any of our products at https://www.ebay.com/str/tropicalfeel.

Thank you for supporting a small business,